Questions, answered

ASAI is an AI receptionist for service businesses. It answers your after-hours and overflow calls in your business's name, captures the caller's details and reason for calling, flags urgency, and sends your team a clean lead notification by email, SMS, CRM, or webhook.

No. ASAI is designed to catch the calls your team can't get to — after hours, on weekends, during busy stretches, or when everyone's already on the phone. It supports your team; it doesn't replace the people who do the work.

When a caller signals an emergency, ASAI prioritizes the call, collects the critical details first, and routes the lead according to your escalation process. ASAI is not an emergency service and does not replace one.

You define the rules. ASAI detects urgency from the call and follows the escalation process you set up — for example, sending an immediate alert to an on-call tech for emergencies while routing routine inquiries to the normal queue.

Yes. A common setup is forwarding calls to ASAI only outside business hours, so your team answers live during the day and ASAI catches everything after close.

Yes. You can forward calls to ASAI when your line is busy or unanswered, so the second and third callers still get a response instead of a ring-out.

When ASAI captures a lead, it sends a clean summary — caller, number, address, reason, urgency, and notes — to whoever you designate. You choose the channels and recipients.

Yes. ASAI can send lead notifications by email and SMS, and can route structured lead records to a CRM or webhook depending on your setup.

ASAI can route leads into the tools you already use, including CRMs via structured records or webhooks. Exact options depend on your systems — we'll confirm what's possible during onboarding.

That's fine. As long as calls can be forwarded to ASAI, it works — you don't need a complex phone system to get started.

No. Your published number stays the same. Calls are simply forwarded to ASAI under the conditions you choose (after hours, busy, or no answer).

Setup is quick. We map your call flow, configure your greeting and intake script, and run a test phase where you call the number yourself and sign off before going live.

Yes. The greeting, the questions, and the language are configured to your business and your trade. You're in control of the script.

ASAI is built for local service businesses where calls equal revenue — water treatment, HVAC, plumbing, electrical, roofing, restoration, landscaping, pest control, home services, and medical, dental, or legal intake.

We take data seriously: we collect only what's needed to capture and route a lead, limit access, and use reputable service providers. See our Security and Privacy pages for details.

Pricing depends on call volume, workflow complexity, and integrations. Book a demo and we'll map your call flow and recommend a plan that fits.

ASAI is honest about its scope. It doesn't make promises about price, dispatch time, or availability unless you configure them, and it tells callers a team member will follow up. If a caller asks whether it's AI, it says yes — it's your business's automated assistant.